Last updated: January 2025
Your privacy matters to us. This Privacy Policy explains how nustat collects, uses, stores, and protects your personal information when you use our sports betting and gaming platform. Please read it carefully before registering or using any of our services.
Contents
When you register for a nustat account, we collect personal information that is necessary to verify your identity and comply with applicable Philippine regulations, including your full legal name, date of birth, email address, mobile number, and a government-issued ID. During normal platform use, we also collect transactional data such as deposit and withdrawal history, bet activity, and game session records. We automatically collect certain technical data when you access our platform, including your IP address, device type, operating system, browser version, and session timestamps. If you contact our support team, we may retain a record of that correspondence to help resolve your query and improve our service. We only collect information that is adequate, relevant, and limited to what is necessary for the purposes set out in this policy.
nustat uses your personal data primarily to operate and maintain your account, process deposits and withdrawals, and ensure a safe and fair gaming environment for all Filipino players. We use your identity and age verification details to comply with our legal obligations under Philippine law, including anti-money laundering requirements and responsible gaming regulations. Your contact details are used to send you account-related communications such as transaction confirmations, security alerts, and responses to your support enquiries. We may use aggregated and anonymised data about how players interact with our platform to improve our products, fix technical issues, and develop new features. We do not use your personal data for automated decision-making that produces legal or similarly significant effects without a human review process being available. We will only send you marketing communications if you have opted in to receive them, and you may withdraw that consent at any time by updating your account preferences or contacting us at [email protected].
nustat does not sell, rent, or trade your personal information to any third party for their own marketing purposes. We may share your data with carefully selected service providers who assist us in delivering our platform, such as payment processors, identity verification partners, and cloud infrastructure providers — all of whom are contractually bound to handle your data securely and only for the specific purposes we authorise. In cases where we are required by law, court order, or a directive from a Philippine regulatory authority, we may disclose your personal information to the relevant authorities. If nustat undergoes a corporate restructure, merger, or acquisition, your data may be transferred to the successor entity, and you will be notified in advance where feasible. We require all third-party partners to implement data protection measures that are at least equivalent to those described in this policy. Outside of the scenarios described above, your personal data is not disclosed to any other party without your explicit prior consent.
nustat uses cookies and similar technologies to keep you logged in during your session, remember your preferences, and ensure the platform functions correctly across different pages. Strictly necessary cookies are always active because they are essential to the operation of the platform and cannot be disabled without breaking core functionality. We may also use analytics cookies to understand how players navigate the platform — this data is processed in aggregated form and is used solely to improve the user experience. You can manage your cookie preferences through your browser settings at any time; however, disabling certain cookies may affect the availability or performance of some features. We do not use third-party advertising cookies or cross-site tracking technologies. Our cookie practices are reviewed periodically to ensure they remain proportionate and compliant with applicable Philippine privacy regulations.
We retain your personal information for as long as your nustat account remains active and for a period after closure as required by applicable Philippine law and financial regulations. Transaction records and identity verification documents are typically retained for a minimum of five years following account closure, in line with anti-money laundering obligations. Support correspondence is kept for up to two years from the date of your last interaction with our team. Once the applicable retention period has expired, your personal data is securely deleted or irreversibly anonymised so that it can no longer be linked back to you. If you request account closure, we will action your request promptly and confirm when your data has been scheduled for deletion, subject to any mandatory retention requirements. You may request a summary of the data we hold about you at any time by contacting us at [email protected].
As a Filipino data subject, you have a number of rights under the Data Privacy Act of 2012 (Republic Act No. 10173) and the regulations issued by the National Privacy Commission. These include the right to be informed about how your data is processed, the right to access a copy of the personal information we hold about you, and the right to correct any inaccurate or incomplete data. You also have the right to object to the processing of your personal data for purposes beyond those described in this policy, and the right to request erasure of your data where retention is no longer legally required. If you believe that nustat has mishandled your personal information, you have the right to lodge a complaint with the National Privacy Commission of the Philippines. To exercise any of your data rights, please send a written request to [email protected] with sufficient detail to allow us to locate and process your request efficiently.
nustat implements a range of technical and organisational security controls to protect your personal data against unauthorised access, disclosure, alteration, or destruction. All data transmitted between your device and our platform is encrypted using industry-standard TLS protocols, and sensitive account information is stored in encrypted form at rest. Access to personal data within our organisation is restricted on a strict need-to-know basis, and all staff who handle player data are trained on data protection obligations. We conduct regular security assessments and vulnerability testing to identify and remediate potential weaknesses in our systems. In the event of a personal data breach that is likely to result in a risk to your rights and freedoms, we will notify the National Privacy Commission and affected players in accordance with the timeframes prescribed by Philippine law. Despite these measures, no online platform can guarantee absolute security, and we encourage you to use a strong, unique password for your nustat account and to enable any additional authentication options available.
nustat may update this Privacy Policy from time to time to reflect changes in our data practices, applicable Philippine law, or the services we provide. When we make material changes, we will update the "Last updated" date at the top of this page and, where appropriate, notify registered players by email or through a notice on the platform. Minor clarifications or editorial corrections that do not affect the substance of the policy may be made without a specific notification. We encourage you to review this page periodically to stay informed about how we protect your information. Your continued use of the nustat platform following the publication of any changes constitutes your acknowledgement of the updated policy. If you have concerns about any change to this policy, you are welcome to contact us before continuing to use our services.
If you have any questions about this Privacy Policy, wish to exercise your data rights, or want to raise a concern about how nustat handles your personal information, please contact our Data Protection team by email at: [email protected]. We aim to acknowledge all privacy-related enquiries within two business days and to provide a substantive response within 15 business days, in line with National Privacy Commission guidelines. For general questions about your account, payments, or responsible gaming tools, you may also refer to our FAQ page. Our full Terms and Conditions, which are read alongside this policy, are available at the Terms and Conditions page. nustat is committed to handling your personal data with transparency, integrity, and respect — because trust is the foundation of everything we do.
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